Small things count when customers have only your voice
to judge you by. Upgrade what you say and how you sound to watch your
sales soar
Free Pre Course Assessment
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first)
Self Led Learning -
Self Study with Coaching -
Classroom Course -
Calling C - Level
Today many customers are won and lost without face to face meetings. Success
rests on good qualification, ability to get through to decision makers,
gaining their attention, establishing credibility, and communicating
convincingly. This course provides a step by step programme for increasing
telephone sales success. Whether your task is to sell an appointment or
conduct the entire sale via the telephone, this course will refresh best
practice, introduce new ideas, and provide an opportunity to practise.
Who should attend
Sales people who need to
make their own appointments; Internal sales people who develop new
business; Telemarketing people; Telephone sales people; Internal
trainers required to train people in the preceding roles; Managers and
Directors who need a better understanding of telephone selling.
Course
Objectives
-
Gain absolute
confidence in ability to sell by telephone
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Develop irresistible charm when
speaking via telephone
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Get gatekeepers to help you achieve
your objective
-
Get through to decision makers more
often
-
Grab decision maker attention when
you get through
-
Recognise
and turnaround fob off objections
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Close on the next step more often
-
Establish and maintain motivation
Participants learn how to
continually improve their ability to get through and engage with the right
people. Each step in the course involves developing new, more effective
frameworks and phrases. Students develop a plan for implementing
learning in the work place so that they can begin getting results as soon as they return to their desks.
Contents and Fees
Feedback
Dates
Pre Course Assessment
Self Study
Small Groups |
